Privacy policy


This privacy policy describes how Techno Group (“we” / “Techno Group”) deals with your and other visitors’ personal data, including why we collect information, what information we collect, and what we do (and do not do) with it. It also explains how you can change it. 

What information do we collect from you on our website?

We collect two categories of information on our website:

  • General information: We use tools like Google Analytics cookies and other third-party automatically monitor visitor usage patterns. This data may include your IP address and, by extension, the country you are in; your device type; your operating system; your browser type and version; referring websites; downloaded files; requested pages; and the time and date of those requests. We use this information to allocate resources effectively and improve the content, organisation, and performance of our online services and any advertising we conduct online. The data we gather for these purposes do not include personal-identifiable information but may include anonymised demographic data and interests reporting.
  • Personal-identifiable information: In order to access some information, features, or services, you may be asked to provide us with information like your name, email address, phone number, mailing address, and other details. This information is only collected on a voluntary basis, when you register on our site, fill out a contact or service form, opt into company emails and blog post notifications, subscribe to a newsletter, respond to a survey or marketing communication, make a purchase, or enter any other information on our site or use one of its features.

How do we use your personal information?

We may use the information we collect from you in the following ways:

  • To personalise your user experience and to allow us to deliver the type of content and product offerings in which you are most interested
  • To improve our website in order to better serve you
  • To allow us to provide better service in responding to your customer service requests
  • To administer a contest, promotion, survey or other site feature
  • To quickly process transactions
  • To send periodic emails regarding our business, products and services, or an order


In the event that your personal data is captured and/or electronically stored by us, this will be in accordance with the provisions of the South African Protection of Information Act, 2013 (“POPIA”) and, where applicable, the European General Data Protection Regulation 2016/679 (“the GDPR”).

How long do we store your personal information?

Personal data collected through our website may be stored indefinitely, but always in accordance with the provisions of POPIA and the GDPR.

How do we protect your personal information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We also use regular malware scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons, who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

What are cookies and how do we use them?

Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser if you allow it. They enable online service providers like us to recognise your browser and capture and remember certain information about you. For instance, cookies can be used to help remember and process items in a shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction, so that we can offer better site experiences and tools in the future. 


You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Cookies do not contain any personal information, nor are they used to look up personal information about visitors.

How does our site handle do-not-track signals?

We honour do-not-track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place. It’s also important to note that we do not allow third-party behavioural tracking.

Do we share your personal information with third parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or other users’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

South African Protection of Information Act, 2013 (“POPIA”)

In brief, POPI aims:

To promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.


More information is available at: 


Following POPIA, we have developed this privacy policy, added it to our website, and endeavoured to keep it up to date. From here, you are able to change any personal information we have collected from you by:

  • Email
  • Phone
  • Logging into your account, where such exists


You are entitled to lodge a complaint regarding our application of POPIA to your personal information with the national information regulator. The prescribed forms for doing so can be obtained from the regulator’s website: 

Your rights in respect of your personal information

In terms of POPIA and, where applicable, the GDPR, you have the right to free access to, correction, blocking, deletion or restriction of the processing of your stored personal data at any time. You also have a right to object to the processing of your stored personal data and a right to data portability. Please send us your request by mail or email at the contact details below.

Data controller

The data controller / body responsible for the data collection in terms of this privacy policy is:

Techno Group

Address: Techno House, 10 Oxford Street,
Durbanville, Cape Town
, Republic of South Africa


If you have any questions regarding this privacy policy or would like to contact our information officer to change or remove any personal information we have gathered from you, please contact us using the channels below:

Phone: 087 701 0250